Frequently Asked Questions

What products can I find at Wagging Tails Mall?

Wagging Tails Mall offers a wide range of pet supplies, including food, toys, accessories, grooming products, bedding, and more for dogs, cats, birds, small animals, and aquatic pets.

Are your products high-quality and safe for pets?

Yes, we prioritize offering high-quality products that meet safety standards for pets. We source from reputable manufacturers known for their commitment to pet health and well-being.

How long does shipping take within the United States?

Shipping within the US typically takes 3-4 weeks. Please note that shipping times may vary based on your location and any unforeseen circumstances.

Do you offer international shipping?

Yes, we offer international shipping to select countries. Please check our shipping information or contact our customer support team for details

What if I need to return or exchange a product?

We understand that sometimes a product may not meet your expectations. If you need to return or exchange an item, please contact our customer support team within 30 days of receiving your order for assistance.

Can I track my order?

Yes, we provide order tracking for all shipments. Once your order is processed and shipped, you will receive a tracking number via email to monitor the status of your delivery.

How can I contact Wagging Tails Mall for support?

You can reach our customer support team via email at

Are there any discounts or promotions available?

We periodically offer discounts and promotions on select products. Be sure to sign up for our newsletter or follow us on social media to stay updated on the latest deals.